This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

Free delivery to relay points from 60€ in mainland France.

Returns extended to January 6, 2025

Privacy Policy

1. About Maison Dorée and the Privacy Policy

Maison Dorée has created this Privacy Policy,
to inform you of its policy and practices regarding
collection, use, and disclosure of any information
that you may provide to us via the
maison-doree.com website.

Maison Dorée protects the privacy of its Internet users by complying with applicable regulations. Accordingly, Maison
Dorée, as data controller, has notified the
Commission Nationale de l'Informatique et des Libertés (French Data Protection Authority) of the collection and
processing of your personal data (the "
Personal Data").

2. Data collected

The Personal Data that we are mainly
likely to collect and process concerning you are the following:

- data relating to your identity, such as your name, contact details and e-mail address;

- data relating to your means of payment, in particular your credit card number and expiry date;

- data relating to the follow-up of our commercial relationship,
in particular your order number, the history of your purchases, your
requests to Maison Dorée customer service,

- your preferences and interests

- electronic identification data, in particular your
IP address or browsing information relating to your terminal.

3. Purposes of collecting your Data

If you choose to use the Site, you agree that Maison
Dorée may collect, use and disclose information about you, including
personal and financial information, under the
conditions defined in the Privacy Policy. If you
do not agree with the terms of this Privacy Policy or any
changes to these terms, please
leave the Site and do not purchase any Maison Dorée products offered for sale on this Site.

In addition, Maison Dorée may also collect
personal information from you when you contact
, when you provide your contact information at
or when you visit maison-doree.com.

If you choose to interact with Maison Dorée via a
social media or other third-party service, we will collect the
information you have provided to us through said
platform.

Your Personal Data is collected on the basis of your
explicit consent, or because it is necessary for the execution of
your orders (performance of a contract) or because it meets a
legitimate interest of Maison Dorée (e.g. fraud processing).

Thus, your Personal Data is collected in order to:

- process your questions and requests for information;

- enable you to create a personal "My Account" space and thus purchase our products online;

- manage your online orders and their delivery, as well as applicable warranties;

- ensure the security of online transactions, prevent fraud and payment incidents;

- manage and optimize customer relations;

- profile you;

- subject to your consent: to send you
information on our offers, news and events (newsletters,
invitations and other publications);

- improve the operation of the Site;

- offer personalized services;

- detect possible fraud

- analyze Site traffic.

- to manage and respond to repair requests, and to provide after-sales services;

The information required by Maison Dorée to
fulfill the purposes described above is indicated by an asterisk
on the various pages of the Site. If you do not fill in these
mandatory fields, Maison Dorée will not be able to respond to
your requests and/or supply you with the products and services you have requested. The
other information is optional and allows us to
get to know you better and improve our communications and services to
you.

4. Recipients of your Personal Data

Your Personal Data is processed by Maison Dorée.

They will not be transferred or made accessible to any third party. Your Personal Information will only be used by Maison
Dorée's subcontractors for exclusively technical and logistical purposes
(carriers, Site hosting and maintenance service providers,
payment and fraud management service providers,
technical service providers in charge of sending emails, etc.); by certain
commercial partners, subject to your consent: for example, we will share your
data with third parties who organize an event jointly with Maison Dorée.

Finally, Maison Dorée may be required to communicate your Personal Data to
third parties when such communication is
required by law, regulation or court order
, or if such communication is necessary to ensure the
protection and defense of its rights.

5. Sharing on social networks

You have the option of sharing certain information or content (product description) on the Site on the
social networks.
By clicking on the "f" button, the "bird" on Twitter or the "P" on
Pinterest, the content is exported from Maison Dorée's servers
and sent to the website of the social network concerned. Your
publication will then be governed by the terms of use of the
social network you have chosen. Content exported from our Site to
social networks is done so under your sole responsibility. Maison Dorée
shall in no event be held liable for any use,
exploitation or action on the part of said networks, once the content
has been exported from the Site.

6. Retention period

Maison Dorée undertakes to use Personal Data only
for the time necessary to achieve the purposes described above
.

Personal Data concerning you, collected and
processed in the context of the "Contact" section, will only be kept
for the duration of the processing of your request.

Data relating to your orders will in principle be kept by Maison
Dorée for a period not exceeding the applicable legal statute of limitations
. However, this Data will also be available for consultation on
as long as your customer account is active. As soon as your
customer account is closed, this Data will be archived for
accounting and evidentiary purposes for the aforementioned prescription periods or
will be destroyed if the aforementioned periods have expired.

Your bank details will be kept securely
for the time required to validate your order and
payment, after which they will be immediately destroyed. In the event of a
payment incident, your Data will be kept for the duration of the management of
the incident, and then for a period of three (3) to five (5) years at
depending on the seriousness of the incident.

Your Identification Data used, with your consent, for the purposes of sending newsletters and other publications from Maison
Dorée will be kept for a period of three (3) years from
their collection or your last contact (for example, a request for
documentation or a click on a hyperlink contained in an
e-mail; however, the opening of an e-mail cannot be
considered as a contact on your part).

Your customer account on the Site will remain active as long as you
have not decided to close it and as long as you make purchases
on our Site. In the event of prolonged inactivity on your part for a
period of three (3) years, this account will be deactivated.

At the end of this three-year period, Maison Dorée may
contact you again to find out whether or not you wish (i)
to continue receiving our newsletters and other publications and/or (ii)
to keep your customer account on the Site. Your Data will also be
destroyed within a maximum of two (2) working days from
your request to unsubscribe.

In all cases, you may at any time
close your account and/or unsubscribe from newsletters. To do so
please contact our customer service department by e-mail
client@maison-doree.com or by clicking on the
unsubscribe link attached to each newsletter.

7. Security

Maison Dorée has implemented appropriate technical and
organizational measures to ensure the confidentiality and
security of your Personal Data.

Maison Dorée's computer systems are
subject to state-of-the-art physical and software protection.
procedures for the physical and electronic safeguarding of data collected
on the Site are implemented, in accordance with current French legislation
relating to the protection of personal data
and market standards.

All the financial information you provide on the
Site is stored on the secure site of the financial institution
chosen by Maison Dorée. Transactions on the Site are
protected by SSL encryption.

Please be aware, however, that no transmission of
data over the Internet is 100% secure and that all
information communicated online can potentially be
intercepted and used by persons other than the intended
recipient.

8. Changes and updates to the Privacy Policy

By using our Site, you consent to the collection,
use and disclosure of your Personal Information in the manner
described in this Privacy Policy.

Maison Dorée may modify and update this Privacy Policy at any time. If Maison
Dorée wishes to use your Personal Data in a manner
different from that stated in the Privacy Policy in
effect at the time of collection, such changes will be published in
a new version of this Privacy Policy.
If Maison Dorée
intends to disclose Personal Information to third parties or to
affiliates in a manner not described in this Privacy Policy, Maison Dorée will notify you in writing at
beforehand and provide you with the opportunity to opt-out of this new use or
this disclosure of your Personal Information.

As changes may be made to the
Privacy Policy, we invite you to regularly visit
under the heading "Privacy".

9. Individual rights to data collected

In accordance with current regulations, you have
the right to access and rectify your Personal Data, as well as
the right to request its deletion, to object to its processing
and to obtain its limitation or portability to the extent
applicable, the possibility of objecting to
the processing of such data for legitimate reasons or at any time
in the context of an objection to the use of your data for
commercial purposes, as well as to give instructions concerning the fate
of your data after your death.

You may also object to your
Personal Data being used for the purposes of drawing up your customer profile;
in which case you will no longer be able to benefit from personalized
offers or services.

These rights may be exercised directly with Maison Dorée by e-mail to client@maison-doree.com. Proof of identity may be requested.

In addition, you may at any time ask to be removed from
to receive communications about our offers, news and
events by using the hypertext link provided for this purpose in each
email we send you. You can also contact us at
or client@maison-doree.com.

Where applicable, you must ensure that you provide Maison
Dorée with any updates or changes to the information concerning you,
including in particular those relating to your postal address and/or
e-mail address, in order to enable us to send your orders to the correct
address and to contact you regarding the latter if necessary. Maison Dorée
may also retain for archiving purposes copies of
communications with users of the Site and any responses to
questions or comments sent to users by our
Customer service.

10. How to contact us

If you have any questions about Maison
Dorée's Privacy Policy and practices with regard to the protection of personal data, please do not hesitate to
contact us on our Site via the "Contact" section or via our
customer service department by e-mail at client@maison-doree.com.

11. Applicable law - Disputes

This Privacy Policy is governed by and
interpreted in accordance with French law. The French courts
have territorial jurisdiction to hear any dispute relating
to the Site, with the exception of special jurisdiction rules, notably in
in the event of a dispute with a consumer. In the event of a dispute concerning the
way in which Maison Dorée collects and processes your
Personal Data, you have the possibility of lodging a complaint
with a supervisory authority (the "CNIL" in France located at 3 Place de
Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07).

Cart

Congratulations! Your order qualifies for free shipping Livraison gratuite en point relais France Métropolitaine dans 60 € euros
No more products available for purchase